Job description
Are you enthusiastic and someone who exceeds expectations? Then we are looking for you.
At Quentin Hotels we create extraordinary experiences for our guests. We are looking for Front Desk Agents to help us achieve our goals.
Our Hotels are located around the central area of Amsterdam.
Some responsibilities and duties are:
?-? Welcome guests, perform the check-in and check-out process, collect necessary information, assign room and provide room keys.
Providing information and assistance: Answering guests' questions about the hotel, services offered, local attractions and directions. Provide advice and recommendations to help guests make the most of their stay, anticipate guests' needs, guide them, provide necessary services with professionalism and friendliness.
?-? Maintain accurate records: Record and maintain up-to-date guest information in the hotel management system. Handle billing records, chec...