Front Office Manager @ Via Amsterdam
As Front Office Manager you will lead a young, dynamic but experienced team in the Rooms department. It will be your responsibility to ensure that our busy Front Office operations - which is checking in / out roughly a 1000 guests every day - run smoothly. Amongst these guests we welcome backpackers, families, couples that spend their anniversary in Amsterdam, stag parties and bachelorettes, school groups and more!
You are in charge of the day and night team of the reception, supported by two Front Office Supervisors and a Night Manager. In total, the team consists of 12-15 team members. All team members are employed by Via, there is no outsourced staff. Naturally, you will work closely with the Executive Housekeeper and receive hands-on support from the Operations Manager. Additionally, your predecessor in this role is still within the company. She has been promoted, and therefore we are lo...