As a customer service team member, you will be a vital part of our agricultural technology company, directly impacting our clients' satisfaction and experience. You'll tackle the challenge of maintaining high-quality service standards while addressing diverse customer inquiries. Key skills for success include excellent communication, a friendly demeanor, and a knack for problem-solving. A background in database systems and a passion for technology will serve you well in this dynamic, short-term role.

Responsibilities:

• Customer interaction: provide exceptional service by responding to inquiries about products, services, and technical support.
• Subscription management: engage with customers to renew subscriptions, promote additional services, and gather feedback.
• Order processing: accurately input sales orders and process payments, assisting with service activation.
• Data integrity: ensure the accuracy and currency of client accounts within our database management systems.
• Technical troubleshooting: address basic service activation and operation issues, offering reliable solutions.

Embark on a dynamic journey with a company that values your expertise and promises a culture of innovation and flexibility. Here's what we offer to kickstart your career in the agricultural sector:

• Salary between €2500 - €2540 gross per month.
• Temporary contract with potential for extension.
• Full-time role, 36 to 40 hours per week.
• Commuting costs covered for ease of travel.
• Hybrid work model post-onboarding for balance.
• Accessible location via public transport.

Seeking a service-oriented individual with a flair for communication and a passion for technology.

• Excellent communication skills required
• Approachable with customer-focused attitude
• Database management system experience
• Quick learner, proactive approach
• Teamwork abilities essential

Welcome to our innovative company, we are located between Leiden-utrecht, where cutting-edge technology meets the age-old industry of agriculture. Our team is at the forefront of integrating state-of-the-art solutions to enhance farming practices, making us a leader in the sector. The accessible location of our office ensures a hassle-free commute, allowing you more time to focus on what you do best. Here, you'll be part of groundbreaking projects that not only shape the future of agriculture but also contribute to a sustainable planet.

The Team
Joining our team means becoming part of a diverse group of professionals who bring a wealth of expertise and experience to the table. We pride ourselves on a collaborative culture where every member's input is valued, and knowledge sharing is part of our daily routine. You'll find mentorship opportunities and a commitment to professional growth, ensuring that your career flourishes as you work alongside some of the brightest minds in the industry.