As a French Customer Service Agent in Amsterdam, you will ensure that customer queries are answered quickly and well. You don't need any experience in this role as long as you are client-focused! In this position, you will be an investment expert, so you should also have a strong interest in finance and investing. You are also good at empathizing with clients and thinking in terms of solutions. You are enthusiastic on the phone and make sure that customers are satisfied. Because you will be working for the French market, it is important that you are fluent in French. It is also important that you are willing to learn about the company's products and comply with company regulations.
The company and the team
The company you will work for in this position is Saxo Bank. Saxo Bank is an investment bank which gives its clients the option to invest their money themselves, or let their experts invest this money. The team you'll be part of is the Client Services & Order Desk team - your colleagues are brokers and client service representatives. They help private and business clients around the world, and have one mission: to increase Net Promoter Scores and offer investment products and services.
In this position you will receive a salary of € 2700 per month, 27 paid holidays and a premium-free pension. The office provides you with nice lunch everyday and you can follow nice online trainings that contribute to your personal development.
Is this French Customer Service Agent position in Amsterdam the perfect fit for you? Apply directly!
What we offer:- A full-time position as Customer Service Specialist for Saxo Bank in Amsterdam;
- A salary of €2,700 per month;
- 27 paid holidays;
- A premium-free pension;
- Various online trainings that contribute to your personal development;
- A delicious lunch in the office for a small contribution;
- The opportunity to gain experience at a large online bank;
- Working in a friendly team with Friday drinks.
- At least finished hbo
- You speak both French and English, Dutch is a plus;
- You are a motivated and enthusiastic employee;
- You have a stong interest in finance and investing;
Are you the ideal candidate? Then apply now, and we will contact you as soon as possible.
Extra information#multilingual #indebuurt
Status Open Education Level Middelbare school, MBO, HBO, Universiteit Location Amsterdam Working hours per week 32 - 40 Type of Contract Fulltime (startersfunctie), Fulltime (ervaren) Salary indication €2.700 Per maand Responsible for Handling customer inquiries Published at 03-02-2025€2700 per maand