Who are we?
The Toren is a one-of-a-kind boutique hotel in the dynamic heart of Amsterdam. We recently became a part of Pavilions Hotels & Resorts, resulting in new management and a new fresh start.
Our highly trained team and the small size of our hotel allows us to surprise our guests with a personalized experience, time after time. We offer our guests the right balance between professional and casual service by understanding and proactively addressing the guests' needs. Although we have different departments, our team spirit extends throughout the entire hotel. We help each other where needed in order to provide the best possible service.
What is the job?
The Front Office is the center of hospitality in the hotel, it is the first point of contact with our guests. Almost all questions, remarks, and complaints are handled through the Front Office. The tasks and responsibility of a Front Office ...