French-Dutch Webcare or Webshop Specialist

Looking for a full-time job where you can help customers in both French and Dutch? This hybrid role could be exactly what you're looking for! What are you going to do:

What you'll do

As a French-Dutch webcare or webshop specialist, your job is to assist customers of a well-known store chain across Europe. You'll be working for our client, a digital delivery partner that collaborates with major retail brands worldwide.

• Support on the webshop: Answer customer inquiries about products, orders, deliveries, and warranties.
• Social media interaction: Help customers on platforms like Instagram, WhatsApp, Twitter, and more.
• Manage inquiries: Handle customer questions via phone and email.
• All of this will be done in French and Dutch!

Your schedule

• Full-time position: Work between 32 and 40 hours per week, with the possibility of working part-time if that's what you are looking for (16-32 hours).
• Flexible hours: The customer service team operates from Monday to Sunday, between 09:00 and 21:00. You'll need to be available during these hours, including occasional weekends.
• Hybrid work: After a paid training period of one week, you'll be able to work from home for part of the week.

What we offer:

• A salary of €14/hour.
• A hybrid job that offers flexibility and balance.
• Paid training to help you hit the ground running.
• Additional evening shift allowances.
• Opportunities for career growth, such as becoming a team leader (many of the teamleaders started in this position).
• The chance to work in an international environment.
• Improve your French or Dutch while working in a multilingual team.

What we ask:

• Minimum high school level or equivalent ability
• Excellent command of French and Dutch
• Flexibility to work some evenings and weekends.
• Full-time availability during the first week for training.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information Status Open Education Level Middelbare school Location Amsterdam Working hours per week 32 - 40 Type of Contract Fulltime (startersfunctie), Parttime (overdag), Avondwerk, Weekendwerk Salary indication €14,00 per uur Responsible for Customer service Published at 27-11-2024