Technical training specialist

Over deze vacature

We are now looking for a Technical Training Specialist who will be responsible for developing and delivering comprehensive training programs, catering to both internal teams and external clients!

The purpose of the role is equipping the internal employees with the skills needed to excel in their roles and ensuring their clients maximize the value of our cutting-edge products. In addition to the training responsibilities, you will spearhead the creation of offers and oversee the handling of orders, taking a leading role in managing the financial aspects associated with Howdens' training services.

What needs to be done?

• Develop and deliver engaging training programs for internal teams, focusing on technical product knowledge, features, and best practices.
• Create customized training modules for external clients, ensuring they have a thorough understanding of our products and how to leverage them effectively.
• Collaborate closely with product development teams to stay updated on the latest features, updates, and industry trends.
• Conduct in-house, on-site, and virtual training sessions for both internal and external audiences.
• Customize training content to meet the specific needs of different teams and clients.
• Provide ongoing support and assistance to internal teams and clients, addressing product-related queries and ensuring a seamless learning experience.
• Assess the effectiveness of training programs, gather feedback, and make continuous improvements.
• Manage customized offers and orders for training services, ensuring alignment with client needs and company standards.
• Take ownership of financial aspects related to training services, including budgeting, pricing strategies, and expense management.

Howden enables their customers' vital processes, which advance a more sustainable world. This is the Howden vision that drives them! Liaise with their colleagues in 34 countries. They offer global and local opportunities, 6000 employees and world leading engineers, who create cutting edge developments. You will be a part of over 160 years of innovation and development that continues today with their digital solutions. At Howden they have a strong corporate identity and purpose. You will be a member of their team, shaping the future of the world and tackling some of the most pressing issues facing the planet. Howden's products and organization are Revolving Around You. Their culture promotes individual development to enhance the most important asset - their people.

They offer an interesting and challenging position within a professional, international organization with freedom to act, improve processes and the opportunity to work with a variety of clients. As they consider talent management as key to the success of their organization, they offer opportunities for personal and professional development. Potential future positions could be within other Howden locations, a horizontal or vertical move within HTC. They offer a salary package that is fully in line with the level of the position, and which is supplemented by an extensive package of fringe benefits. We offer a Hybrid Working policy that provides the opportunity to work from your home office up to 3 days per week.

What do you need to bring?

• Bachelor's degree in a relevant field or equivalent work experience. If available, practical experience as a Field Service Engineer. Experience as a Technical Product Trainer, with a track record of conducting both internal and external training programs or equivalent work experience.
• Fluent English and Dutch language skills, both verbal and in writing.
• Exceptional communication and presentation skills, with the ability to adapt content to diverse audiences.
• In-depth understanding of their products and the ability to translate technical concepts into accessible training material.
• Proficient in creating training materials using various tools and platforms.
• Familiarity with e-learning platforms and techniques.
• Enthusiastic about staying updated on industry trends and incorporating new knowledge into training programs.
• Product knowledge: Compression technology, instrumentation technology, hydraulics, pneumatics, process engineering.

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