Customer service employee

Are you looking for a part-time and temporary customer service position in Utrecht? Earn between €15 and €17 per hour in a sustainable company. What are you going to do:

 As a customer service employee in Utrecht, you are the voice of the organization and the first point of contact for our customers. You are ready to answer their questions, whether it is by phone, email or chat. You have a problem-solving ability that enables you to effectively address customer complaints and problems. Your tasks include: 

• Collecting customer feedback and contributing to the optimization of the knowledge base;
• Answering customer questions via various communication channels;
• Identifying and solving bottlenecks in the customer journey;
• Managing and organizing incoming support tickets. 

In short: with your communication and service-oriented skills, you contribute to a more sustainable world! Many conversations are in English. Speaking Dutch is not mandatory, but it is useful

What do you get in return? 
You will work in a temporary part-time position of 24 hours per week, with a salary between € 15 and € 17 per hour. We understand that flexibility is important, so we offer the opportunity to work from home and organize your hours in a way that suits you best. And that's not all: if the collaboration goes well, there is a chance of an extension of your contract. 

About the company 
As a Customer Service Employee, you will work for an innovative and sustainable company in Utrecht, which combats food waste in the hospitality and food industry. With smart technologies and data insights

What we offer:

• An attractive salary between €15 and €17 per hour;
• A temporary position for 24 hours per week;
• Flexible working hours and the option to work from home;
• In the event of successful cooperation, there is a chance of extension of the employment contract.

What we ask:

• Minimum hbo level or equivalent ability
• You have experience in a customer service or call center environment;
• Speaking Dutch is not mandatory, but it is useful;
• You are available for at least 3 to 4 months;

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

#inneighborhood

Status Open Education Level Middelbare school Location Utrecht Working hours per week 24 Type of Contract Fulltime (startersfunctie), Parttime (overdag), Tijdelijke fulltime baan Salary indication Tussen €15,00 en €17,00 per uur Responsible for As a customer service representative, you are responsible for answering questions, responding to emails, phone calls and solving customer problems. Published at 19-03-2025