We are seeking a highly organized and motivated Duty Manager to oversee the day-to-day operations of our hotel. The Duty Manager will be responsible for ensuring smooth and efficient operations, providing excellent guest service, and managing a team of employees.

Responsibilities:

• Supervise and coordinate daily activities to ensure operational efficiency.
• Monitor and maintain facility standards, cleanliness, and safety.
• Handle guest inquiries, complaints, and escalations.

Team Management:

• Lead, motivate, and manage a team of employees.
• Schedule and allocate tasks to ensure adequate coverage during operational hours.

Customer Service:

• Ensure exceptional customer service standards are maintained.
• Resolve guests issues promptly and professionally.
• Monitor customer feedback and implement im...