Groups, Meetings & Events Assistant Manager
Are you passionate about achieving G, M&E revenue target for the hotels & liaising closely with internal stakeholders; commercial Head of Department and hotel leadership? Do you thrive in a fast-paced environment where operational excellence, client satisfaction and teamwork are key? Then we'd love to welcome you as our next Groups, Meetings & Events Assistant Manager! From driving conversion, supporting revenue delivery, ensuring operational excellence, coordinating cross?'departmental stakeholders to providing leadership presence to the team when required.
What is expected of you as an Assistant Groups, Meetings & Events Manager:
- Support the handling, conversion, and management of Groups, Meetings & Events enquiries
- Act as a senior point of reference within the team, providing guidance and operational support to ensure high service standards, efficiency, and consistency
- Ensure accurate event planning, including coordination of third?'party suppliers (e.g. AV), invoicing, event feedback, and post?'event follow?'up
- Proactively support workload distribution and prioritisation within the team to ensure enquiries are handled efficiently, response times are reduced, and conversion is optimised
- Provide operational coverage and support during periods of sickness, holidays, or staffing gaps to ensure business continuity
- Represent the G,M & E department in Credit Meetings across all hotels, liaising closely with Finance to ensure outstanding balances are followed up and PMs are closed in a timely manner
- Support the management of assigned key accounts and large or complex events
- Actively drive conversion and business performance for allocated hotels, ensuring revenue targets are supported and commercial opportunities are maximised
- Demonstrate strong commercial awareness, proactively identifying opportunities to improve processes, conversion, and revenue performance
- Embrace change and innovation, supporting the evolution of ways of working through automation initiatives and new technologies to optimise processes, enhance performance, and support business growth.
- Ensure all activities comply with national laws and regulations, management decisions, and PPHE policies; handle all personal and commercial information with confidentiality and integrity
- Prioritize tasks effectively to meet deadlines and maintain service excellence.
What we're looking for:
- A detail-oriented team player with a passion for hospitality and events.
- Strong organizational and communication skills-both written and verbal.
- Experience with Opera Sales & Catering or similar systems is a plus.
- Ability to manage multiple tasks and deadlines with precision.
- A proactive mindset and a commitment to delivering exceptional service.
Benefits of working with us as an Assistant Groups, Meetings & Events Manager:
- Competitive salary
- Tasty meal during shift
- Company pension plan
- 25 days holiday
- 1 extra day off for your wellbeing
- Exciting job opportunities within PPHE Hotel Group across Europe
- Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Travel compensation (max €200 net pm based on full-time employment)
- Birthday bonus of €250 (gross, paid in the month of your birthday)
- Recommend a friend scheme (earn up to €1500 for each friend who joins us)
- 8% holiday allowance (paid yearly in May)
- Flexible working policy (if applicable)
- Annual company parties and outings
- Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
- Discount on the collective health insurance from VGZ
- Departmental incentive schemes
- Great (online) Learning & Development opportunities to grow your career
- An advanced onboarding program
- Access to the hotel gym during low peak hours
and more...
Apply now and help us create exceptional experiences-one group at a time.
PPHE Hotel Group. Create with us.