You are the hotel's calling card! With your service and hospitality, you have a huge impact on the guests' experience and satisfaction. That big smile on their face is your goal, because that makes you a big smile too!
What do we do?
The work of our department is very diverse, everyday is different. Within your role as a Front Desk Agent, your responsibilities include the safety and experience of our hotel guests. The work includes:
- Welcoming, checking in and checking out our hotel guests
- Optimising the guest experience and ensuring they have an unforgettable time
- Dealing with and resolving hotel guests' challenges and inconveniences
- Various administrative duties
- F&B work
- Keeping guests informed of fun events in the area
Who are we looking for?
We are looking for an enthusiastic colleague with the following skills an...